London, United Kingdom
FAQs

Frequently Asked Questions

Straight answers about how we work, what things cost, and what to expect when you work with us.

General & Consultation

What does CREATIIVE EXPERT LTD do?

We're a UK marketing and advertising agency offering SEO, PPC, social media, branding, content, email marketing and web design, built around a joined-up strategy rather than isolated services.

What happens during a free consultation?

We discuss your business, current marketing activity and goals, then give you an honest view of where we think there's opportunity — with no obligation to proceed.

Do you work with businesses outside London?

Yes — we work with businesses across the United Kingdom, and most of our work is delivered remotely regardless of location.

How do I get started?

Book a free consultation through our contact page or consultation form, and we'll take it from there.

Pricing & Timelines

How much do your services cost?

Costs vary depending on scope, channels and business size. We'll provide a clear proposal after understanding your goals during a consultation, rather than quoting blind.

Do you offer one-off projects or only ongoing contracts?

Both — some services, like branding or web design, are typically one-off projects, while SEO, PPC and social media are usually ongoing engagements.

How long does a typical project take?

It depends on the service — a website build might take several weeks, while SEO and content strategies are ongoing and build results over months.

Are there any long-term contracts?

We're happy to discuss the arrangement that makes sense for your business during your consultation — this varies by service.

SEO

How long does SEO take to work?

Most businesses see meaningful movement within three to six months, with results continuing to build over time.

Can you guarantee page-one rankings?

No responsible agency can guarantee specific rankings, since search engines control their own algorithms. We focus on sustainable, white-hat strategies instead.

Do you handle technical SEO as well as content?

Yes — our SEO service covers technical fixes, on-page optimisation, local SEO, keyword research, content strategy and link building.

Will SEO work for a local business?

Yes — local SEO, including Google Business Profile optimisation, is often one of the highest-return channels for businesses serving a specific area.

PPC & Google Ads

How quickly can PPC generate leads?

Campaigns can go live within days, though the first few weeks are typically used for testing before performance stabilises.

What budget do I need for Google Ads?

It depends on your industry and competition — we'll recommend a realistic starting budget once we understand your market.

Do you manage the ad account or just set it up?

We provide ongoing management, including bid optimisation, testing and reporting, not just initial setup.

Can you work with an existing Google Ads account?

Yes — we can audit and optimise an existing account, or build a new one if that gives a cleaner foundation.

Social Media & Branding

Which social platforms should my business use?

It depends on your audience — we help you focus on the platforms most likely to deliver a return rather than trying to cover every channel.

Do you create content or just manage posting?

We handle both content creation and account management, including community engagement.

Can you rebrand an existing business, or only build new brands?

Both — we work on full rebrands as well as new brand identities, depending on what the business needs.

Do you offer graphic design outside of branding projects?

Yes — we provide ongoing graphic design support for social, advertising and print materials.

Website Development

Do you build websites on WordPress?

We build on whichever platform suits the project, including WordPress for easily-editable, content-heavy sites.

Will I be able to update the website myself?

Yes — we build sites so text, images and blog content can be updated without needing to touch code.

Do you offer website maintenance after launch?

Yes — ongoing maintenance and support arrangements are available after your site goes live.

Is SEO included in website builds?

Yes — every website we build includes SEO-ready foundations: clean structure, proper markup and technical performance.

Reporting & Communication

How often will I receive reports?

Reporting frequency depends on the service, but most ongoing engagements include monthly reporting with clear, jargon-free explanations.

Will I have a dedicated point of contact?

Yes — you'll have a consistent point of contact for your account rather than being passed between different people.

Can I see the data behind your reports?

Yes — we believe in transparent reporting and are happy to share underlying data and tracking, not just summary figures.

Still Have a Question?

Our team is happy to talk through anything not covered here.

Call Us Free Consultation